What we collect
Your name, delivery address, phone number, email and order history. Payment details are handled by our payment partners — card numbers never touch our servers.
Privacy policy
Your data, treated with care
Last updated 30 August 2026. Serumion is based in Dhaka, Bangladesh, and this policy covers every order placed on serumion.com.
Why we collect it
To deliver your parcel, confirm cash-on-delivery amounts, handle returns and, if you opt in, send skin letters about new drops.
Who we share with
Only our courier partners and payment gateways, and only the details needed to complete your order. We never sell customer data.
Cookies
We use essential cookies for your bag and preferences, plus anonymous analytics to understand which pages help shoppers. You can clear these any time from your browser.
Your rights
Ask us for a copy of your data, request corrections, or ask for deletion of your account and marketing records. We respond within 14 days.
Keeping data safe
Data is encrypted in transit, access is limited to trained staff, and marketing lists are stored separately from order records.